Privacy Policy
Open Bit Labs, Inc. (“Open Bit Labs,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our products including ClicknShip, and our services. By using them, you agree to the practices described here.
1. Information we collect
We collect information in a few ways:
- Information you give us — such as your name, company, email, phone number, and any details you submit through our quote or contact forms.
- Account & product data — information needed to operate our products, including the data you process when using ClicknShip.
- Usage information — how you interact with our site and products, collected through cookies and similar technologies.
- Device & log data — IP address, browser type, pages visited, and timestamps, gathered automatically.
2. How we use your information
We use the information we collect to:
- Provide, operate, and improve our website, products, and services;
- Respond to your inquiries and prepare quotes or proposals;
- Send service updates, security notices, and — where you've opted in — marketing communications;
- Monitor performance, prevent fraud, and keep our systems secure;
- Comply with legal obligations.
3. How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us run our business (for example, hosting, analytics, and payment processing) under confidentiality obligations;
- Carriers and integration partners as needed to deliver product functionality you request;
- Authorities when required by law or to protect our rights and users.
4. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our site is used. You can control cookies through your browser settings; disabling some may affect functionality.
5. Data retention
We keep personal information only as long as needed to provide our services, meet legal requirements, resolve disputes, and enforce our agreements. When it's no longer needed, we delete or anonymize it.
6. Security
We apply industry-standard administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is perfectly secure, but we work hard to protect your data and to disclose incidents responsibly when required.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to object to certain processing. To exercise any of these rights, email us at privacy@openbitlabs.comand we'll respond within the timeframe required by law.
8. International transfers
We operate globally and may process information in countries other than where you live. Where required, we use appropriate safeguards to protect your information in transit and at rest.
9. Children's privacy
Our website and products are not directed to children under 16, and we do not knowingly collect their personal information.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll revise the “Last updated” date above and, for material changes, provide a more prominent notice.
11. Contact us
Questions about this policy or your data? Reach us at privacy@openbitlabs.com or through our contact page.